We are independent of any of the major auditing and legal firms. This is a very important consideration especially against the background of the Sarbanes-Oxley and Securities & Exchange Commission guidelines and the pending King III regarding conflicts of interest.

Be Heard™ is our stand-alone, core business and is not a loss leader or a value-add for other services offered.

We have an attractive new brand and fresh and innovative approach to providing disclosure services.

An outstanding track record of more than nine years.

Competent and experienced senior management including Brian Adams (the founder of Tip-offs Anonymous) and Linda Harris (who has managed the Tip-offs contact centre since its inception nearly ten years ago) who are committed to providing outstanding service and regular personal communication .

A state of the art technology solution which offers a wide range of channels which stakeholders can use to make disclosures to our contact centre. The solution integrates the channels and is thus able to provide real-time statistics as set out below. Needless to say our solution includes digital voice recording and storage as well as uninterrupted power supply (UPS) equipment and a generator.

Highly trained and experienced contact centre personnel.

Subscriptions that provide real value for money.

The allocation of a Freecall 0800 number which enables stakeholders to call our contact centre 24-hour 365 (or 366!) days a year. Although the service aims to be able to answer calls in all eleven official languages, Be Heard™ guarantees English, Afrikaans, Zulu, Xhosa, Sotho and Tswana or Venda during the hours of 0700 – 2100 and English, Afrikaans and Zulu between the hours of 2100 – 0700.

Apart from a unique e-mail address, the use of the Sharecall 0860-BHEARD fax to e-mail number, a Freepost address and the disclosure template on the website, our service offers a unique service where each subscriber is also allocated a cellphone number to enable stakeholders to SMS disclosures or they can send a “Please Call Me” message to the contact centre and an agent will call them back at no cost to them. The reason for the introduction of this unique service is because many people only have access to cellphones and calls from cellphones to 0800 numbers is not free.

Rather than send reports to subscribers by e-mail the designated person in an organisation is sent an SMS advising him that a new report has been posted on the unique “Subscriber Club” section of our website. The designated person uses his username and password to access the website and can view all reports and statistics in real time on the site in utmost confidentiality. The real-time statistics are available at any time and the designated person can print the statistics in any format that he may require including bar charts, pie charts etc.

This unique “Subscriber Club” section of our website also provides ongoing hints and advice to managing your service and a bulletin board where interested parties can discuss and share current issues and information. Useful articles and links (including draft policies and procedures for implementing disclosure services) as well as news on upcoming events organised by Be Heard™ as well as elsewhere are listed.

We are committed to ensuring that there is frequent contact between directors and subscribers to ensure that subscribers are receiving the maximum benefit from their service and have a unique subscriber advice hotline where subscribers can access senior management of Be Heard™ 24-hours a day 365 days per year to obtain advice on dealing with reports or to discuss service related issues.

Advice and assistance with innovative promotional concepts.

Advice and assistance on managing disclosure reports and on promoting the service by Be Heard™ staff and a national network of experienced, mature and professional “adopters”.

Manage an arms-length rewards programme on behalf of subscribers.

A range of innovative complimentary services which support and reinforce subscribers campaigns to defeat workplace dishonesty. These include the range of services offered by Verisure™ (www.verisure.co.za) and an exit interview service known as Way To Go™.